Appointment Scheduling FAQ

Answers to your questions about booking, rescheduling, and managing your healthcare appointments securely.

How do I book an appointment?

Patients can book appointments online by selecting their preferred healthcare provider, date, and time through our secure scheduling system. Confirmation will be sent via email or SMS.

Can I reschedule or cancel my appointment?

Yes, patients can easily reschedule or cancel appointments online up to 24 hours before the scheduled time. Notifications will be updated accordingly to the healthcare provider.

How is my personal and appointment information protected?

We use industry-standard encryption and security protocols to ensure that all patient contact and appointment details are securely processed and stored, complying with healthcare privacy regulations.

What if I forget my login details?

Use the 'Forgot Password' feature on the login page to reset your password securely via your registered email address.

Are walk-in appointments available?

We recommend booking appointments online for guaranteed availability. Walk-ins are accepted based on provider availability but may experience longer wait times.

How do I update my contact information?

Patients can update their contact details securely within their profile settings to ensure appointment notifications reach them promptly.